As we reflect on the past year, Hawkins County E-911 marks a significant milestone - 30 years of dedicated service in emergency communications. Our 2023 Annual Report is a testament to this journey, highlighting the remarkable achievements and advancements that have not only improved our operations but have also greatly enhanced the safety and well-being of our community.
One of the standout innovations this year has been the introduction of the text-2-911 feature, a crucial advancement in our mission to provide accessible emergency communication to all residents. This technology ensures that even in situations where a call might not be possible, help is just a text away.
Our commitment to modernization is further evident in our strides in IT infrastructure. The transition to a new phone system and the launch of our updated website are milestones that underscore our focus on leveraging technology to improve our services.
Despite challenges, such as navigating staffing shortages, our team has shown incredible resilience and dedication. We've placed a strong emphasis on staff development, recognizing that our people are the backbone of our effective emergency response.
As we celebrate 30 years of service, we remain steadfast in our commitment to providing efficient and effective emergency responses. The year 2023 has been one of innovation, growth, and unwavering dedication to the community we serve. We look forward to continuing this legacy of excellence and service in the years to come.
Join us in celebrating this remarkable year and the many more to follow. Your safety is our priority, and we are here for you, every step of the way.